Telecom – Unified Communications & Collaboration

Telecom – Unified Communications & Collaboration

The way people work and collaborate has changed dramatically. More and more new collaboration tools are used for calling, mobility, web and video conferencing, instant messaging, voice mail, file sharing so everyone can reach and be reached by anyone on any device.

Everit provides a large number of telecom solutions which allow businesses to maximize their productivity, minimize their costs and keep up with the latest technology advances. Specifically, Everit’s solutions include:

IP PBX (IP telephone systems)- Modern, flexible and cost effective solutions ready to support any business size (decades, hundreds or thousands of extensions). Ready to installed on premise or on the cloud and support any kind of trunks (SIP, BRI,PRI, TDM). Several applications and services are offered like Voice Recording, IVR, Voice mail etc. Extensions may be either IP keysets or analogue keysets by the use of specific gateways or smartphones through the use of softphones.

Contact Center – Supporting both inbound and outbound campaigns including features like Predictive Dialing, Intelligent Queuing, Modular IVR, Real Time Monitoring and Statistics, Encrypted Recording, OmniChannel Web Based CRM, Chatbot and LiveChat. The platform can be used either on premise or on the cloud.

VoIP telephony – Every business can decrease telecom costs but also gain access to smart features like answering your landline number on your mobile, avoiding roaming charges, receiving faxes to your email and other features.

CTI – The ability to integrate telecom services with any other platform (CRM, ERP, GIS, Web App, Custom Software), creating a Unified Communications environment.

Virtual PBX – For startups, businesses with minimized needs or those with mobility as a first priority the cloud based Virtual PBX platform, a fully functional PBX with no local installation is probably the solution you need.

Video Conferencing – for instant audio and video communication with high quality and security.

Communication Security – Through Session Border Controller technology, you can protect your communication through encryption and your PBX through specialized firewalls.

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