Housekeeping and maintenance operations

Housekeeping and maintenance operationsBusiness Solution for the Hospitality and Facilities Management

Do you need a real-time visibility on every aspect of your operations and be present everywhere at the same time?

  • Gain the ability to see instantly what is happening in your property;
  • know exactly what your workforce is doing;
  • track the material usage;

By using our housekeeping and maintenance management solution, you will avoid unnecessary problems related to the human factor and the lack of collaboration between departments.

All daily routine processes are optimized, your guest’s experience is getting enhanced while you free up more time for working with projects and vendors.

Our solution is the ideal tool for managing your personnel.

  • Streamline the workflow
  • reduce the turnaround time in between the execution of the tasks
  • increase employee productivity by 30% by monitoring the working progress in real-time and analyzing staff performance by counting productive working time, time spent moving in between the execution of the tasks, and tracks the time required for each task to perform.

Exploit our solution’s functionality by using the inventory module  and see your stock balances and the material usage for each performed task by day, week, month, and yearly.

With the mobile application everybody can work offline without depending on the quality of Wi-Fi on your property.

Our Housekeeping and Maintenance Operations Solution

  • is NOT a Property Management System
  • can work as a stand-alone program and can have one or two way integration with a Property Management System (PMS)
  • doesn’t take any personal data about guests staying in the hotel.
  • It’s a universal tool for organization and control.
  • It fundamentally transforms the interactions of all departments into digital format with absolutely NO loss of information.
  • Provides complete 24/7/365 real-time information about your back-office efficiency in detailed Reports and Dynamic Charts in an easy to read, visual format.
  • Works perfectly for managing properties in multiple locations! A manager sees the big picture as well as the finer details across the spectrum.
  • Enhances time management, prioritizing, and delegating and takes them to a higher level.

It’s architecture consists of 15 main modules and a mobile app. These encompass a

  • Centralized Logbook and Messenger
  • Virtual concierge
  • Tasks Management
  • Workflow Management
  • Planner
  • Module with the customizable Checklist for tasks and inspections
  • Employee Management
  • Rooms Management
  • Lost and Found
  • Inventory
  • Reports
  • Analytics
  • Media
  • Support and Settings. 

The mobile app is a real command center on the go. Once and for all, management is relieved of the need for their constant physical presence in the hotel. Management is present everywhere.

  • Optimize the financial performance to its best
  • Feel the pulse of each guest and see his satisfaction level
  • Total control of the workforce performance and materials expenses 
  • Be integrated with all platforms being in use and see all on one screen
  • Transparency in a whole business cycle 
  • Stay up-to-date and make better decisions 
  • Stay connected with the team 24/7/365
  • Elimination of manual Reports

The implementation process is straightforward and does not require the presence of our specialists on the site – we will do everything remotely.

One or two days are necessary to set up the program, including rooms in the property, employees list, task settings features, inventory, and configuration with PMS if necessary.

Training for the managers and supervisors take only one day, and it takes a couple of hours to train the rest of the staff how to use the mobile app.

Photo and screenshot credits to HKEEPER

how can we help you?

Feel free to contact us if you have a question, want to leave a comment, or need further information.

Ready to optimize your housekeeping and maintenance operations?