CTI – Computer Telephony Integration

Nowadays, “Integration” is a prerequisite in the continuous effort of organizations to have their systems cooperate to increase productivity and operations control and achieve a decrease in costs and a maximization of profits. A modern business, has to create an integrated model of operations, to achieve a number of benefits.

To achieve this integration however, the solution is not the buy and implementation of a new software that will take over all operations, as each company has already implemented systems that perform different operations and it is not efficient and profitable to replace all of them. What a business needs is a platform which will integrate with the different systems a company uses and add features which will allow a central system integration and centralized control.

This is what Everit comes to offer, through evaluating, analyzing and implementing the correct path to integration.